Formby Hall Guest Book
We are very proud of what guests say about us, and this area is designed to give you a feel of what Formby Hall is all about. We hope you find it useful, and enjoy reading what others have thought of us.
We came to your hotel after spending a considerable amount of money at a hotel elsewhere. We were so disappointed with the customer service we received there that we sought a new hotel for our conference in June.
We chose Formby Hall Golf Resort & Spa following an inspection visit, the service we received from your team has been exemplary- ranging from the receptionist to John the restaurant manager. I would particularly like to compliment Jon and Ray, what stars! They were very customer focused, nothing was too much trouble. They are excellant ambassadors for your hotel.
Our training over the last 2 days has been about 'World Class Service' and service improvement. Your team really are ambassadors of world class service.
Please could you pass on our thanks and appreciation.
I just want to say a big thank you to everyone at Formby Hall Golf Resort & Spa for making our members meeting such a fantastic success. I could not believe the transformation; the resort looks amazing!
We should be most obliged if you would pass on our most sincere thanks to all your Staff who were involved in any way in assisting us to celebrate our Golden Wedding in the Ambassador Suite.
We had an absolutely delightful evening and can not praise you enough. The staff were more than helpful and, at all times, anxious to carry out our slightest wish with an obvious desire to please us. The buffet was absolutely superb, beautifully presented and plentiful, and the room was perfect, as was the sublime overnight accommodation and Hotel Staff.
All in all your staff contributed greatly to giving us a night we will certainly remember for many years and we are extremely greatful to you all.
Many thanks to all the staff at Formby Hall for your kind hospitality when our Children's Trust Executive Group held their function at your resort.
All comments I received from people who attended have all been favourable, positive and complimentary. Due to the efficiency, helpful approach and organisation of your team at Formby Hall, the day went well.